How To Price An It Service Contract

How to Price an IT Support Agreement Correctly pricing your It support agreement is vital to gaining a valuable client for your computer business organisation. Getting the price right is not a unproblematic case of undercutting the contest.

Follow these guidelines when you piece of work on your pricing.

Inquiry the Competition

Call some competing It companies in your area, posing as a prospective client, and discover out all yous tin can about their pricing structure. Effort to contact at least five to ten companies to establish typical boilerplate rates.

If you are not comfortable doing this, enlist the services of a freelancer or virtual assistant service.

Inquire the Customer

When you lot discuss an IT support agreement with a prospective client, do your best to find out what that decision maker expects to pay. If they take an existing contract and it seems appropriate to enquire, endeavour to find out what they are paying already.

Another fashion to discover out valuable information is to ask about their typical annual IT budget.

Aim for the Mid Range

Many customers are put off by the lowest quote as they assume that corners will exist cut.

Try to charge rates that are average based on your research—not too low and not too high.

Charge a "Stress Supplement"

If you accept a prospective customer who yous suspect will be hard to please—either due to unrealistic expectations or an unstable network, quote for your It support agreement accordingly.

Difficult clients tin have up a big proportion of your time. And then make sure they pay accordingly for your firm.

Don't, however, apply the words "stress supplement" when anyone is listening!

Exist Clear

E'er brand clear in your quote what is and is non included in a monthly or annual fee. This avoids disputes and uncomfortable moments later.

How do you decide how to toll your It support agreement? Share your experiences in the COMMENTS box below.

Editor'due south Note: To learn more, exist sure to download your gratuitous copy of the It Service Contract Secrets special study.

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